Return Policy

Return Policy

All Full-price merchandise will be accepted as returns for refund, considering that the following criteria are met.

  • All items must be returned within (15) days of original purchase.
  • All items must be in original and/or unworn condition.
  • All items must be in their original packaging.
  • The original Sale receipt, with completed Return Form, must be included.
  • Please note: If any of these criteria are not met, a return will be rejected and items will be returned to the shipping address on the original sales receipt. Shipping fees are non-refundable. No cash and/or credit refunds.

All Seasonal, Sale & Clearance merchandise will not be accepted as returns and/or exchanges. All sales are final. Merchandise received will be shipped back at the cost of the customer. No cash and/or credit refunds.

All International Orders are subject to the international shipping charges, and the customer is responsible for all charges assessed by their country of entry including any VAT taxes or custom taxes assessed by the country of entry.

 

Shipping charges are non-refundable.
Please mail returns to:
REGATTA
attn: Returns
806 Cedar Street, Unit B
Beaufort, NC 28516

    Returns


    All Full-price merchandise will be accepted as returns for Store-Credit only, considering that the following criteria are met.
    • All items must be returned within (15) days of original purchase.
    • All items must be in original and/or unworn condition.
    • All items must be in their original packaging.
    • The original Sale receipt, with completed Return Form, must be included.
    • Please note: If any of these criteria are not met, a return will be rejected and items will be returned to the shipping address on the original sales receipt. Shipping fees are non-refundable. No cash and/or credit refunds.

    All Sale-price merchandise will be accepted as returns for size exchange only, considering that the following criteria are met.
    • All items must be returned within (15) days of original purchase.
    • All items must be in original and/or unworn condition.
    • All items must be in their original packaging.
    • The original Sale receipt, with completed Return Form, must be included.
    • Please note: If any of these criteria are not met, a return will be rejected and items will be returned to the shipping address on the original sales receipt. Shipping fees are non-refundable. No cash and/or credit refunds.

    All Custom Ordered Linens will not be accepted as returns, due to the personalization of items. All Custom Items including any monogrammed custom ordered are final, no cash and/or credit refunds.

    All Final-Sale & Clearance merchandise will not be accepted as returns and/or exchanges. All sales are final. merchandise received will be shipped back at the cost of the customer. No cash and/or credit refunds.

    All International Orders are subject to the international shipping charges, and the customer is responsible for all charges assessed by their country of entry including any VAT taxes or custom taxes assessed by the country of entry.